Frequently Asked Questions – ATM Lungi

Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

What makes ATM Lungi special?

ATM Lungi is a premium brand from Alauddin Textile Mills, a trusted name in Bangladesh. We use 100% high-grade pure cotton to create lungis that offer superior comfort, breathability, and durability, blending traditional craftsmanship with modern style.

What are the care instructions for my lungi?

To ensure longevity, we recommend machine washing in cold water on a gentle cycle. Avoid using bleach. For best results, line dry your lungi instead of using a machine dryer. This helps maintain the fabric’s softness and color.

Do you deliver all over Bangladesh?

Yes. We deliver to every district and upazila in Bangladesh via trusted courier partners. You will receive tracking information via SMS or email once your order is shipped.

What is your return policy?

You can return any unused, unwashed product in its original packaging within 3 days of delivery. Refunds are processed after we inspect the returned item. Please see our Return Policy page for full details.

What payment methods do you accept?

We accept Cash on Delivery (COD), bKash, Nagad, and all major debit/credit cards through a secure online payment gateway for your convenience.

Do you offer wholesale or B2B pricing?

Yes, we do. For wholesale inquiries and custom pricing for bulk orders, please get in touch with our support team directly through our Contact Us page.

Do you provide international shipping?

Currently, our retail orders only ship within Bangladesh. However, for B2B or wholesale international orders, please contact our support team to discuss shipping possibilities.

How can I contact customer support?

You can email us at support@atmlungi.shop or call our hotline. Our team is available Saturday to Thursday, from 10:00 AM to 6:00 PM to assist you.

Still have questions?

If you can’t find the answer you’re looking for, please call our hotline at +8801711534398 or visit our contact page.

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